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We're Looking For a Customer Service Associate that is
Self assured & Independent
Engaging & proactive
Driven
Persuasive
Great excitement on the phone
Enthusiastic in person
Must be able to work 20 hours a week, which includes evenings and Saturdays.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
- Not applicable
Specific Skills
- Set up displays of merchandise in windows or display cases
- Provide information on computers and associated equipment
- Provide advice on home entertainment systems and other electronic equipment
- Operate cash register
- Operate computerized inventory record keeping and re-ordering systems
- Work with minimal supervision
- Customer service oriented
- Process money, cheque and credit/debit card payment
- Provide advice about merchandise
- Suggest ways to care for goods
- Provide cost estimates on materials
- Suggestive selling
- Negotiate credit terms, trade-in allowances, warranties and delivery dates
Type Of Experience
- Salesperson/clerk
- Rental clerk
- Leasing clerk
Work Setting
- Rental shop
- Cash and carry store
- Home furnishing store
Product Experience/Knowledge
- Lamps and lighting fixtures
- Furniture and house furnishings
- Computer and associated equipment
- Appliances
- Home electronics
Security and Safety
- Bondable