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Seeking evening/day-time and weekend Servers for the Eagles Nest Lounge located in the Prince Albert Inn. (No phone calls)
JOB SUMMARY:
To ensure a positive dining experience for every guest, through efficient, professional service, supplying a product that fulfills guest expectations.
REPORTS TO: Restaurant Manager or Supervisor on duty.
Food and Beverage Serving Skills
- Advise on menu selections
- Serve food and beverages, general plate service
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe menu items including daily specials for customers
Essential Skills
- Reading text
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Public transportation is available
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Additional Skills
- Address customers' complaints or concerns
- Set tables
- Replace linen
- Replenish condiments and other supplies at tables and serving areas
- Enforce provincial/territorial liquor legislation and regulations
- Clear and clean tables, trays and chairs
- Balance cash and record sales
- Assist customers with special needs
- Customer service oriented
- Must be of legal age to mix and serve alcoholic beverages
Work Setting
- Restaurant
Own Tools/Equipment
- Uniform
Business Equipment and Computer Applications
- Squirrel
- Point-of-sale system