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Responsibilities:
Respond to customer service calls (on-site, on-line or via telephone support), check indicated points of problems, analyze full requirements of system involved & check/test any system components involved. Service calls are during normal working hours or after hours.
Diagnose issues or possible causes, determine corrective action, repair system and/or system components.
Test & verify system readings ensuring optimal system operation i.e. trend logs, alarms, loop tuning, etc.
Identify additional opportunities including time and material work, system upgrades, & service contract expansion to meet/exceed customers expectations of service provided.
Estimate, propose, and proceed with new work as per issued guidelines & customer approval.
Complete service repairs, replacement, upgrade, and adjustment, calibration on automation system, components following issued tasking, preventative maintenance, troubleshooting, and installation instruction.
Perform system checkout, assist in automation system start-up for service and installed projects.
Works with other service or field technicians or external service providers or vendors to resolve problems.
Participate in job site final walk and/or final completion for systems to service job turnover address warranty issues when required.
Able to travel throughout Saskatchewan when required to conduct project & service activities.
Qualifications:
Minimum 4 years experience in design, engineering, programming, or commissioning systems is desired.
Solid knowledge & understanding of automation systems, HVAC, electrical concepts & operations.
Mechanical experience in a commercial or industrial environment is an asset.
Knowledge of major manufacturer systems & open system protocols is required.
Working knowledge in Alerton, Honeywell and/or Schneider automation products is an asset.
Requirements:
Must pass a drug & alcohol test.