Job Order Detail

Description

Customer Service Representative

Our Vision
Lloydminster & District Co-op will deliver value to our member customers every day and in every encounter.  We will be known as having great people who have a passion for customers.  We will set new standards in the agriculture industry in the areas of customer satisfaction, employee engagement, operational excellence and community involvement.  It is our primary goal to achieve these results while operating in a culture of safety for our employees and customers.  

Position Summary
Under the direction of the operations manager, the customer service representative will ensure that each Agro Location maintains an environment that creates a positive customer experience.

Main Job Responsibilities
* Ensures a high level of prompt, efficient and friendly customer service.
* Operation of customer service counter and cash register.
* Receiving stock, pricing, coding, Vista Receiving book, claims, sales, transfers and cutoff reports.
* Responsible for mail delivery and pickup.
* Completes daily cash reconciliation.
* Responsible for ensuring that adequate credit is available when transacting FCC transactions.
* Maintain proper housekeeping on display shelves to include product facing.
* Unpack and check freight for the store upon arrival in an organized manner.

Physical Requirements
* Some heavy lifting required  up to 50 lbs., requesting support as needed.

Education or Experience
* no experience required; willing to train the right candidate
* Grade 10 or equivalent
* Prior retail experience in an agricultural environment would be considered an asset
* Previous customer service background would be considered an asset

Application Deadline:  Tuesday, January 24, 2017
Email Resumes to vphr@lloydminstercoop.com
Drop by:  101, 4090 - 41 Street Lloydminster