This job is no longer taking applications and is displayed only for reference.
To view current postings please conduct a new search.
Thank you.
Reporting to the Team Lead, Western Canadian Field Support, and the Field Support Analyst supports the Western Canadian Field end users IS equipment and productivity software.
The Field Support Analyst is responsible for and must be expert in a wide variety of installation, support and maintenance activities.
The successful candidate MUST be based in Lloydminster, SK.
CORE RESPONSIBILITIES:
Remotely Support day-to-day IS activities of Western Canadian Operations which includes; providing desktop, laptop, workstations, HMI, SCADA, telephony, communications, server, printer, application and end user support services.
Travel to Field Sites to Support day-to-day IS activities of Western Canadian Operations which includes; providing desktop, laptop, workstations, HMI, telephony, communications, server, printer, application and end user support services.
Work with Network teams to install and troubleshoot Communication equipment
Work with vendors to install/support their hardware/applications
Assist in ongoing projects related to Western Canadian Operations
MUST HAVE QUALIFICATIONS:
Post-Secondary IT diploma or equivalent combination of education and experience
Valid Class 5 Driver's License and a Clean Drivers Abstract
Minimum of 5 years experience of technical support by performing installation, repair, troubleshooting, and preventative maintenance of Deskside software/hardware and communications equipment
Experience in analyzing existing operations and help in the improvement and growth of the Deskside operating environment
Experience with industry specific terminology and the ability to effectively communicate with technical professionals from various industry disciplines.
Experience travelling to remotely located Oil & Gas field sites in all weather and road conditions.
Computer and Technology Knowledge
- Windows
- Internet
- Servers
- Applications - desktop
- File management software
- Presentation software
- Office Suites
- Electronic mailing software
- Electronic scheduling software
- Communication software
- Desktop publishing software
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Valid driver's licence
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Bending, crouching, kneeling
|
© 2024 SaskJobs. All rights reserved. Privacy Statement | Disclaimer | Copyright | Contact Us | Mobile Site | Site Map |
Email a Friend
Print This Job%20Field Support Analyst)
