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Reporting to the Director, Corporate Services and Business Analyst, the responsibilities of the BA Consulting Contractor shall be the following:
- Facilitation of workshops, mapping business process workflows and functional activities, in Visio 2016, preferably using Business Process Modeling & Notation (BPMN)
- Identification of data elements captured and retrieved by business processes
- Determination of primary/core streams (value stream mapping)
- Gathering of statistics related to process performance, including: quantity demanded/produced, activity duration/resource allocation, error rates, turnaround cycle times (actual/required), wait times
- Collaborate with the SRNA stakeholders, sponsors, subject matter experts and users
- Create/use the following techniques: Data Dictionary, decision tables/trees, state machines, business rules, flowcharts, data schemas and use cases
- Meeting management and organization skills using agendas, meeting notes, decisions, owners and action items.
Business Analyst Skills and Experience
- Substantive knowledge and proficiency in information and workflow analysis
- Strong MS Office, Word, Excel, Project, Visio and PowerPoint
- Strong needs and requirements identification and documentation skills, including the conducting of client needs/requirements/process identification interviews
- Strong skills in the development of use cases, business process/decision models and user stories
- Ability to communicate effectively with technical and non-technical knowledge experts and stakeholders.
Education & Experience
- Bachelor's degree in Business Administration with information technology/Computer Science or equivalent.
- CBAP - preferred
Computer and Technology Knowledge
- Windows
- Word processing software
- Spreadsheet software
- Office Suites
- Project management software
- Business diagramming software
- Data analysis
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Specific Skills
- Confer with clients to identify and document requirements
- Conduct business and technical studies
- Design, develop and implement information systems business solutions
- Provide advice on information systems strategy, policy, management and service delivery
- Develop and implement policies and procedures throughout the software development life cycle
- Conduct reviews to assess quality assurance practices
Security and Safety
- Criminal record check (abstract)