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South 20 RV Centre; a FFUN Group dealership is now accepting applications for a Parts Advisor. The Parts Advisor positon is a sales and customer service function. The Parts Advisor must be able to thrive in stressful and time-sensitive situations.
How would we describe the ideal candidate?
- Must be confident
- Has the ability to multi-task
- Is highly organized
- Has enthusiasm & high energy
- Has excellent customer service skill
- Willingness and ability to learn new methods and systems
- Well organized and detail orientated
- Has the ability to answer retail parts inquiries being one of the main focuses (by phone and in person)
Qualifications Required:
- Prior knowledge of parts department
- Excel at taking parts & accessory orders from internal, retail, & wholesale customers
- Ability to prioritize, multi-task and deal with time sensitive deadlines and priorities
- Computer literacy
- Experience in RV retail - preferred
- Parts Technician Certificate - preferred
Apply online with a resume and cover letter to www.ffun.com/careers
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Valid driver's licence
Credentials (certificates, licences, memberships, courses, etc.)
- Partsperson Trade Certification
Additional Skills
- Perform general office duties
- Answer telephone and relay telephone calls and messages
- Set-up displays of retail parts and accessories
- Conduct sales calls
- Clean and maintain office, supply area or warehouse
Parts Specialization
- Snowmobile
- Recreation vehicle
Specific Skills
- Sell spare and replacement parts
- Process incoming requisitions
- Maintain records on inventory control system
- Answer customer inquiries
- Identify, label and catalogue items received
- Dispatch deliveries
- Prepare and track work orders
- Handle cash transactions
Work Setting
- Retail establishment
Security and Safety
- Driver's validity licence check
Own Tools/Equipment
- Steel-toed safety boots
Weight Handling
- Up to 23 kg (50 lbs)
Business Equipment and Computer Applications
- Spreadsheet software
- General office equipment
- Inventory control software
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