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PARTS PERSON
We are currently seeking a Parts Person for a full time position for an agricultural dealership here in Lloydminster. We pride ourselves on being a progressive, friendly, service-orientated dealership and our employees work together to achieve the successes we have attained.
Duties and Responsibilities:
Receiving and sorting incoming parts.
Processing requests and ordering parts via computer systems; helping customers in person and over the phone.
Preparing orders to replenish parts and supplies.
Following through with customer orders and concerns.
Maintain periodical parts return as needed; filing claims as directed by Parts Manager.
Participate in the annual physical inventory counting of all items as well as performing spot counts throughout the year to ensure an accurate inventory.
Monitor parts sales on a regular basis to stay up-to-date on achievement of budgeted sales and department objectives.
Keep current on manufacturer's terms, discounts and special programs.
Qualifications:
Must be a customer focused individual with excellent communication skills.
Agricultural experience or a Farming Background an asset
Parts experience required, as well as excellent sales skills
Experience and journeyman certificate is an asset.
Strong computer skills are required for this position.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Credentials (certificates, licences, memberships, courses, etc.)
- Partsperson Trade Certification
Additional Skills
- Perform general office duties
- Answer telephone and relay telephone calls and messages
- Set-up displays of retail parts and accessories
Parts Specialization
- Agricultural machinery
Specific Skills
- Advise on use and appropriateness of goods or parts
- Sell spare and replacement parts
- Prepare requisition orders to replenish parts and supplies
- Maintain records on inventory control system
- Answer customer inquiries
- Receive, unpack and sort incoming parts, supplies and materials
- Identify, label and catalogue items received
- Prepare and track work orders
- Handle cash transactions
Work Conditions and Physical Capabilities
- Work under pressure
- Repetitive tasks
- Attention to detail
- Bending, crouching, kneeling
Weight Handling
- Up to 23 kg (50 lbs)
Keyboarding (Words Per Minute)
- 0 - 40 wpm
Business Equipment and Computer Applications
- Word processing software
- Spreadsheet software
- Electronic Mail
- Electronic scheduler
- General office equipment
- Inventory control software
- Internet browser
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