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Essential Duties
Provides the team with the necessary support to enhance the customer experience within the store through:
Maintaining housekeeping disciplines in the warehouse in order to facilitate location of products by all staff.
Responding to and handling customer and staff inquiries, requests, and concerns in a timely manner.
Delivering merchandise as required.
Receives, scans, verifies, and stores all incoming and overstock products according to established procedures and policies.
Prepares merchandise for filing, sorts and fills merchandise carts for the retail floor.
Repairs broken packages as needed.
Reports stolen and damaged goods as per store policies.
Operates computer and scanning tools, and enters all relevant coding in Canadian Tire systems.
Handles dangerous goods and hazardous products according to established procedures.
Key Behaviors & Competencies
Results oriented
Accountable
Adaptable
Strong belief in the Canadian Tire values of honesty, integrity, and respect.
Results-oriented individual.
Effective written and oral communication skills.
Ability to complete detail oriented retail tasks according to instructions and to demonstrate responsibility for outcomes.
Ability to work in a team environment.
Ability to resolve retail and/or customer issues.
Ability to adapt and cope with challenging and changing situations.
Positive attitude, punctuality, and solid work ethic.
Planning and Organizing
Ability to handle physical demands including standing/walking for 8 hours, lifting and carrying heavy items unassisted, using a ladder, and twisting, turning, reaching.
Ability to work shifts including days, evenings, weekends and holidays.
Forklift license would be considered an asset.
As a condition of employment, successfully complete employment verification and criminal background checks
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
Credentials (certificates, licences, memberships, courses, etc.)
- Forklift Operator Certification
Additional Skills
- Ship orders
Specific Skills
- Wrap goods
- Stack goods
- Pick orders and stock
- Operate computerized inventory control systems
- Load, unload and move products and materials by hand or with basic material handling equipment
- Make labels and attach to goods
- Pack and unpack goods
- Sort goods
- Maintain and organize inventory
Vehicle, Machinery and Equipment Experience
- Dollies and hand trucks
- Radio frequency scanners (RFS)
Work Conditions and Physical Capabilities
- Fast-paced environment
- Attention to detail
- Bending, crouching, kneeling
Security and Safety
- Criminal record check (abstract)
Own Tools/Equipment
- Steel-toed safety boots
- Uniform
Weight Handling
- Up to 23 kg (50 lbs)