Job Order Detail

Description

Role:
Receives and initiates customer sales calls and inputs orders into the customer order entry system. Provides information on Sysco products and services, handles customer complaints and provides resolution where required and provides coverage relief to other office positions when necessary. This is a part-time position with no guaranteed hours.

Role Responsibilities:
-Receive and initiate customer calls within sales territory;
-Accurately input customer purchases into the order entry system;
-Promote and up-sell products as required;
-Revise any direct order entries;
-Advise customers on product shortages and recommend alternative products;
-Provide customers with product information;
-Diligently work to resolve customer complaints;
-Provide ongoing assistance to sales associates pertaining to order entries and customer concerns;
-Coverage of office positions as necessary;
-Other duties as required.

Qualifications/Skills/Job Requirements:
-Proficient knowledge of Microsoft Office Suite;
-Exceptional data entry skills (accuracy and speed);
-Outstanding communication skills (verbal and written);
-Organized, able to multi-task and meet deadlines;
-Superb problem solving skills;
-Ability to handle self in a professional manner;
-First-rate customer service skills and attention to detail;
-Ability to work in a dynamic fast-paced environment with constant interruptions;
-Basic accounting knowledge would be an asset;
-Sales and administrative experience would be an asset;
-Must be available to work flexible hours including weekends and statutory holidays.

For more information and complete job discription please visit www.sysco.ca/careers