Job Order Detail

Description

POSITION OVERVIEW:
In this role you will establish and develop external channel and customer relationships, in a highly competitive environment, to evolve and maintain long term, stable, profitable, and mutually beneficial relationships. You will influence, support, and train SaskTel dealer channels.  This position represents the dealer channel in SaskTel implementation of new products, services, and processes. You monitor dealer adherence to legal contracts and monitor dealers representation of SaskTel to consumers.

KEY RESPONSIBILITIES

1. Provides a high level of accessibility to the dealer channel to ensure it accurately represents SaskTel in the market. Facilitates network and product training, identifies market applications, develops sales aids, monitors forecasts and quotas, and provides ongoing support on all portfolios represented by the dealer channel.
2. Maintains the relationship between SaskTel and dealers.
3. Monitors and enforces dealer channel contracts.
4. Responds to and resolves customer concerns resulting from dealer actions. Supports dealers in customer sales activities and proposals.
5. Develops, implements, disperses, interprets and monitors material/information of new programs and policies pertaining to SaskTel systems, policies, products, services, and new/existing dealer programs.

QUALIFICATIONS:

1. Certificate in Business Administration with a thorough knowledge of Sales techniques, typically gained with 4 years experience in a Sales or Marketing role OR 2 post secondary classes in Business Administration with a thorough knowledge of Sales techniques, typically gained with 5 years experience in a Sales or Marketing role.
2. Thorough knowledge of one of the following:
    a) Wireless products and services.
    b) Internet and Max products and services.
3. General knowledge of IP based services.
4. Working knowledge of business principles.

For more information about this job and to apply, visit sasktel.com/careers