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Dollarama is Canadas leading national operator of dollar discount stores and has grown to become a Canadian success story and a household name. Our head office, distribution centre, and warehouses are located in Montreal. Approximately 20,000 retail employees work in our corporate stores located across the country.
At Dollarama, we are determined to meet and exceed our customers needs by providing a positive and consistent shopping experience, with compelling value, and a broad assortment of everyday consumer products that are designed to generate consumer loyalty.
Position Summary
The Key Holder provides support to the Store Manager and Assistant-Manager in overseeing the daily retail store operations and in the absence of the Store Manager and Assistant-Manager, the Key Holder ensures that store opening/closing and asset management procedures are followed.
Key Accountabilities
The Key Holder is responsible for the following:
Managing the resources of the store to maximize results and store appearance while making sure to constantly have inventory on the shelves;
Ensuring that employees work safely;
Ensuring that company rules and regulations are explained, understood and followed by all team members;
Operating a cash register;
Assisting in receiving and stocking of all merchandise;
Ensuring the established merchandising practices are followed;
Providing quality customer service; and
Ensuring store cleanliness.
Job Requirements
Minimum of one year of relevant experience in the retail industry;
Ability to work in a fast paced and high volume environment;
Ability to efficiently organize time and manage priorities;
Strong leadership and communication skills; and
Flexibility with regard to availabilities and work schedules (day, evening, week-end).
Supervisory Experience
- Retail salespersons and sales clerks
- Cashiers
Work Setting
- Retail establishment
Ability to Supervise
- 3 - 4 people
Work Location Information
- On-site customer service
Work Conditions and Physical Capabilities
- Fast-paced environment
- Handling heavy loads
- Walking
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