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1. Manage retail staff, including cashiers and people working on the floor
2. Ensure merchandise is clean and ready to be displayed
3. Maintain inventory and ensure items are in stock
4. Ensure promotions are accurate and merchandise to the companys standards
5. Resolve customer complaints and supply shortage
6. Maintain specified inventory
7. Prepare reports on sales volumes, merchandising and personnel matters
8. Handle customer questions, complaints, and issues
9. Organize and distribute staff work schedules
10. Hire and train or arrange for training of staff