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LeRoy Credit Union is currently seeking an outgoing motivated individual to take on the role of a full-time Member Service Representative. Must have the ability to work effectively as part of a team and be committed to providing quality member service. Reporting to the Member Service Supervisor the position will entail the following: processing of daily member cash deposits and withdrawals, transfers, utility payments, certified cheques, stop payments, foreign currency, processing of electronic agreements and other related banking transactions. It will also include acting as a first point of contact in answering inquiries and assisting members with their accounts and electronic services. The successful candidate must demonstrate a willingness to actively promote products and services to address members banking needs and a desire to build relationships between staff and membership. Experience working in a Financial Institution and knowledge in Microsoft Office Programs would be an asset.
LeRoy Credit Union Limited is an autonomous Credit Union that offers a matched pension plan and a great benefit package.
Essential Skills
- Reading text
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Job task planning and organizing
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Valid driver's licence
Specific Skills
- Store, update and retrieve financial data
- Provide information to clients
- Promote financial products and services
- Process banking transactions
- Change foreign currency
- Balance daily transactions
- Perform data entry
Work Setting
- Financial services
- Banking
Work Location Information
- Rural community
Work Conditions and Physical Capabilities
- Tight deadlines
- Repetitive tasks
Security and Safety
- Bondable
- Criminal record check (abstract)
- Credit check
Business Equipment and Computer Applications
- Word processing software
- Spreadsheet software
- General office equipment
- Internet browser
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