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TimeLine Logistic, a successful, growing logistics organization is seeking a highly motivated logistics coordinator / dispatcher
Overview of the position:
Responsible for dispatching drivers and equipment in an efficient and economical way while meeting our customer needs through superior customer
service.
Top wages paid to the right individual plus lots of room for advancement. We want our employees to grow with the company.
Competencies:
-Excellent communication
-Computer skills
-Organization skills
-Attention to detail
-Team player
-Ability to work well in a high paced environment
-Multitasking
Duties:
-Complete and detailed information and
instructions when taking orders from customers
-Schedule equipment and drivers to perform daily workload through reviewing available equipment
-Promote efficient utilization of both driving
personnel and equipment
-Promote effective communication between dispatch, customers and drivers
-Develop a working knowledge of all products being transported, regulations and operating
authorities, approximate operating time, distance and specific conditions pertinent to each trip
-Ensure that the safest considerations and
practices are employed in all dispatch activities
-Ensure that drivers are selected and dispatched in compliance with NSC and US DOT hours of service regulations and the drivers hours of service is being monitored daily.
- Working with Customs brokers to complete Canada and US Customs clearances and completing ACE/ACI for drivers to cross the Can/US border.
Qualifications:
-2-5 years of direct related experience would be beneficial
-Working knowledge of transportation regulations
-Class 1A license would be and asset
-Professionalism, dependability and reliability
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Public transportation is available
Additional Skills
- Maintain work records and logs
- Ensure accuracy of completed time sheets, payroll and other summaries
- Perform general office duties
- Monitor personnel workloads and locations
- Provide customer service
- Price orders
Work Setting
- Transportation
Ability to Supervise
- 16 - 20 people
Type of service experience
- Trucking
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
Security and Safety
- Criminal record check (abstract)
- Driving record check (abstract)
Dispatcher Specific Skills
- Record mileage, fuel use, repairs and other expenses
- Receive requests for emergency assistance or service
- Process and transmit information and instructions
- Operate computer-aided communications and dispatching equipment
- Maintain operator work records
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Advise vehicle operators of traffic and other problems
- Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
- Act as liaison between customers and drivers
- Troubleshoot mechanical problems
- Keep track of shipments
- Follow-up on issues with work orders
- Knowledge of cross border dispatching regulations and practices
- Knowledge of highway trucking and associated rules and regulations
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Electronic Mail
- Database software
- Mapping and data visualization software (GIS)
- General office equipment
- Internet browser
- Dispatch management service software
- Monitoring and tracking software
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