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Customer Service Representative

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Job Order #: 5558238

NOC: 1433
Employer Name:
CASH MATE FINANCIAL
Wage/Salary Info:
$12-$14
Posted Date:
27-Mar-2017
Location:
SASKATOON
 
# of Positions:
1
Employment Terms:
Full/Part Time
Length of Employment:
Permanent
Education:
Completed at least some post-secondary
Experience:
1-2 Years
Apply By:
28-Apr-2017
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
CASH MATE FINANCIAL
Contact Name:
Kam Dodd
Contact Phone:
306-880-3341
Contact Email:
kamdodd11@gmail.com
Employer Website:
www.cashmate.net


Description

Our Customer Service Representative is responsible for the providing customer service, Collection calls Customer inquiries, process loan applications, Grant loans, as well as Cash Cheques etc.

Responsibilities

    Responsible for the day to day operation of the store without minimal supervision.
     Answer incoming calls in a professional and courteous manner.
    Make outbound collection calls on delinquent accounts.
    Provide information about services and policies to customers
     Process loan applications and cash cheques.
    Provide superb customer service to each and every customer to determine their individuals needs.
    Promoting the business by developing good relationship with customers.

Qualifications
    High School Diploma.
        Collections experience is must
    Excellent communication.
    Cash handling.
    One year of customer service in retail is required.
    Energetic sales personality with an ability to communicate pleasantly with anyone.
    Maintains professional appearance and provides positive company image to customers
    Working knowledge of MS Office especially Word and Excel.
Please email your resume at kamdodd11@gmail.com

 

Skills and Abilities

Essential Skills
 - Oral communication
 - Problem solving
 - Critical thinking
 - Computer use
Transportation/Travel Information
 - Own vehicle
 - Valid driver's licence
Specific Skills
 - Store, update and retrieve financial data
 - Provide information to clients
 - Promote financial products and services
 - Balance daily transactions
Work Setting
 - Financial services
Work Location Information
 - Urban area
Work Conditions and Physical Capabilities
 - Repetitive tasks
Own Tools/Equipment
 - Cellular phone
Business Equipment and Computer Applications
 - Windows
 - Word processing software
 - Spreadsheet software

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