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Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Computer use
Transportation/Travel Information
- Own transportation
- Public transportation is not available
Additional Skills
- Prepare work schedules
- Order merchandise
- Hire and train or arrange for training of staff
Specific Skills
- Supervise and co-ordinate sales staff and cashiers
- Sell merchandise
- Resolve customer complaints and supply shortages
- Prepare reports on sales volumes, merchandising and personnel matters
- Maintain specified inventory
- Authorize payments by cheque
- Authorize return of merchandise
- Assign sales workers to duties
Work Setting
- Retail establishment
Ability to Supervise
- 3 - 4 people
Work Location Information
- On-site customer service
- Remote location
Work Conditions and Physical Capabilities
- Combination of sitting, standing, walking