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- Provide general support photocopying, faxing, and distributing
- Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other departments and organizations
- Schedule and confirm appointments and meetings of employer
- Order all stationery supplies such as business cards, letterhead, envelopes, toner for the printers, and office supplies, and maintain inventory
- Answer telephone and electronic enquiries and relay telephone calls and messages
- Set up and maintain manual and computerized information filing systems
- Assist with letters, request forms, contracts, manuals and certificates as required
- Greet visitors, ascertain nature of business and direct visitors to employer or appropriate person
- Record daily management; filing, archival, and retrieval
- Supervise and train office staff in procedures and in use of current software.
Essential Skills
- Document use
- Oral communication
- Working with others
- Computer use
Specific Skills
- Compile data, statistics and other information
- Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases
- Process incoming and outgoing mail manually or electronically
- Order supplies and maintain inventory
- Service office equipment and arrange for servicing in the case of major repairs
- Photocopy and collate documents for distribution, mailing and filing
Area Of Specialization
- Forms and records