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This position reports to the Executive Director and is responsible for primary contact with tourists and residents in order to inform, educate, and leave a positive, lasting impression of the Battlefords.
TASKS & RESPONSIBILITIES:
Produce content for all social media channels managed by Destination Battlefords, including Facebook, Twitter, Instagram, and YouTube.
Promote the Battlefords to visitors by engaging them at Campgrounds, Hotels, Downtowns, Shopping centres, Events, and Attractions
Provide literature or other items of interest to tourists relating to local services, attractions, community history, and current events
Survey tourists for primary data relating to travel intentions, and enter data into a provided database program.
Develop a thorough knowledge of local tourist offerings and services
Provide on-site organizational support, data collection, and promotion to community events
Maintenance of Visitor Information Centre, including light cleaning, yard maintenance, and removal of litter
This position often includes evening and weekend work.
REQUIRED SKILLS AND ABILITIES:
1. Applicants must have strong working knowledge of social media platforms including Facebook, Twitter, Instagram, and YouTube.
2. This position requires constant engagement with the public. Excellent communication skills are critical. The successful applicants must be able to interact with tourists and residents in a friendly, outgoing, and positive manner.
2. Good organizational skills combined with knowledge of data devices for data entry
3. Knowledge of Battlefords and area tourist attractions and events is essential.
4. Ability to improvise and think on ones feet. The Community Ambassadors will be asked a myriad of questions about the Battlefords that will require an answer in a short amount of time.
5. Ability to display a positive image for the Battlefords and area.
Essential Skills
- Oral communication
- Working with others
- Finding information
- Computer use
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Valid driver's licence
Specific Skills
- Act as spokesperson for an organization
- Answer written and oral inquiries
- Develop, implement and evaluate communication strategies and programs
- Gather, research and prepare communications material
- Conduct public opinion and attitude surveys
- Co-ordinate special publicity events and promotions
- Liaise with community groups
Type of audience
- External audience