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Thank you.
As an Assistant Manager of Operations:
- Ensure Total Store Awareness and have full accountability for the business in the absence of the AM of Customer Service, AM of Merchandising, and the Store Manager
Manage Store Operations, store/associate file administration, and the daily activities of the Cash Office
- Have a full understanding and knowledge of BEST operational standards, and continuously monitor stores actual performance and execution against these standards
- Develop an effective operational team
- Manage the Markdown process, ensuring the Markdown Centre is established and maintained, and coach, train and develop the members of the markdown team
- Conduct compliance audits for respective areas
- Participate in the effective execution of the Manager On-Duty program
- Support frontline processes
- Lead and conduct daily huddles
- Manage the communication of information, which includes ensuring that all bulletin boards are current and exciting, leading store contests, and supporting charity events
Manage store visitors, using this time to discuss all of the activities, issues, new programs or plans of action you have implemented in operations
- Reinforce and support the compliance to store structure and compensation guidelines, and partner with Management to ensure that training programs are conducted
- Create a positive environment that fosters open and continuous communication and information sharing among all Associates
Heres why we know youll be able to handle those challenges:
- Youve earned your high school diploma
You have three years of retail management experience
- Your core skills include planning, prioritizing, leading large groups, developing people, and executing tasks with knowledge and confidence
- You have such a high degree of problem-solving and decision-making skills