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Greeting customers as they arrive and showing them to their table. Giving out menus and taking orders for food and drinks. Serving food and drinks, taking payment and using a till. Other duties include: general cleaning duties; sweeping, mopping, cleaning washrooms, etc...
Food and Beverage Serving Skills
- Advise on menu selections
- Serve food and beverages, general plate service
- Describe menu items including daily specials for customers
Wine and Stewarding/Serving Skills
- Describe and advise on wine selection
Essential Skills
- Writing
- Oral communication
- Working with others
- Decision making
- Critical thinking
- Job task planning and organizing
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
- Not applicable
Additional Skills
- Address customers' complaints or concerns
- Set tables
- Schedule staff
- Replace linen
- Replenish condiments and other supplies at tables and serving areas
- Load buspans and trays
- Enforce provincial/territorial liquor legislation and regulations
- Clear and clean tables, trays and chairs
- Assist customers with special needs
- Customer service oriented
- Must be of legal age to mix and serve alcoholic beverages
Work Setting
- Restaurant
Own Tools/Equipment
- Uniform