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Primary duties include overseeing of the front reception, including, but not limited to:
In-person hospitality clients and associates.
Taking payment for appointments, groups, and workshops.
Entering information on a database system and excel spreadsheets.
Issuing receipts on Quick Books and database system.
Reconciling cash and credit balances to totals on Moneris, Quick Books and database system.
Printing daily appointments and making reminder client calls.
Opening and closing client file.
Answering phone system which includes transferring calls and providing general information on programs offered.
Management of agency e-mail and mail.
Booking rooms on the village website.
Ordering supplies for the agency.
Maintaining the library.
General filing.
Photocopying for the agency and maintaining the photocopier.
Providing administrative support to staff, as requested.
Cleaning and tidying reception area and file rooms.
Making coffee, providing water/juice for clients and groups.
Tuesday 9:00am-6:00pm
Wednesday 1:00pm - 9:00pm
Thursday 8:30am - 5:00pm
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
Additional Skills
- Provide basic information to clients and the public
- Order office supplies
- Maintain records
- Data entry
Business Equipment and Computer Applications
- Windows
- Switchboard 25+ lines
- Spreadsheet software
- Electronic mail
- Database software
- Presentation software
- General office equipment
- Internet browser
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