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SEARS CANADA INC.
This position is primarily responsible for providing a variety of cosmetic sales and related activities in order to ensure customer satisfaction and meet sales targets, in accordance with Sears policies, Mission, Vision and Values. This includes:
Using excellent customer service and selling skills at the cosmetic counter, to share product knowledge, promote new or related products, achieve sales targets, and increase market share;
Consulting with customers and assessing their personal needs in order to provide beauty/cosmetic advice and guidance, including product demonstrations;
Establishing and maintaining excellent customer relations, following up on satisfaction of purchases, maintaining client files, and notifying customers of up-coming events/promotions;
Merchandising and re-stocking counter according to designated standards;
Maintaining up-to-date product knowledge and awareness of trends, new products, advancements, etc., by attending Sears and vendor-sponsored training programs; and
Organizing and implementing special event plans.
Other qualifications for this job include:
Knowledge of cosmetics, makeovers, esthetics, etc.
Organizational skills
This position provides an excellent opportunity to broaden your customer service skills in a role that contributes to making Sears a great place to shop and can lead to positions of increased responsibility.
Work in compliance with all laws and regulations and attend or complete all required health and safety training, report all accidents and take every precaution reasonable to ensure personal safety and the safety of others.
Essential Skills
- Oral communication
- Working with others
- Problem solving
- Decision making
- Computer use
- Continuous learning
Specific Skills
- Operate cash register
- Customer service oriented
- Provide advice about merchandise
- Promote and sell memberships
- Suggestive selling
Type Of Experience
- Salesperson/clerk
Work Setting
- Department store
Product Experience/Knowledge
- Jewellery
- Cosmetics and toiletries
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