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We are seeking an energetic, team orientated person to fill the position of Dispatcher.
Primary Responsibilities will include:
Take orders from customers and assign them to available/applicable units
Communicate load information to unit drivers
Key areas of Responsibility:
Receive and re-direct incoming telephone calls
Establish load/unload times, places and directions
Assign unit to load/dispatch assigned units
Keep track of all dispatched units progresses
Two way radio communications
Supervise and dispatch employees manage schedules and manager customer relations.
Data entry
Collect drivers daily hours of service and track drivers to ensure reset when over hours.
Various duties/communications as may be assigned from time to time.
Skills and Abilities:
A knowledge of Oilfield trucking rules and regulations
A knowledge of Tank Truck, Vac and Hot Oiler operations as well as related oilfield service equipment.
Act as a liaison between customer and/or management and drivers
Process and transmit information and instructions
After hours on call rotation with company cell phone
Liaise with Service Manager for repairs and maintenance of fleet equipment
Monitor personnel, workloads and locations.
Additional Skills
- Monitor personnel workloads and locations
- Light cleaning duties
- Provide customer service
Work Location Information
- Rural area
Security and Safety
- Drug test
Dispatcher Specific Skills
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Act as liaison between customers and drivers
Business Equipment and Computer Applications
- Electronic Mail
- General office equipment
- Monitoring and tracking software
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