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Night Audit Agent
Full Time
Part Time
In collaboration with the General Manager, the Night Audit Agent is responsible for delivering
exceptional guest service, checking front office
accounting records for accuracy and, on a daily
basis, summarizing and compiling information for the propertys financial records, tracking room
revenues, occupancy percentages and other operating statistics.
Team Member Benefits:
Group benefits including Extended Health Care, Long-Term Disability, Life Insurance,
Dental, Optical, Prescriptions
Use of Canalta managed hotel facilities (fitness room, pool for you and
your immediate family)
Discounts at Canalta managed hotels
For a full job description please contact the General Manager at the email address listed below.
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Specific Skills
- Take, cancel and change room reservations
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Process telephone calls
- Process wake-up calls
- Perform light housekeeping and cleaning
- Maintain occupancy statistics
- Investigate and resolve complaints and claims
- Balance cash and complete balance sheets, cash reports and related forms
- Arrange services required for guests with special needs
- Work with minimal supervision
- Customer service oriented
- Keyboarding
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Provide information about services available in the community
- Follow emergency and safety procedures
Work Setting
- Hotel
Security and Safety
- Bondable
Type of Bookkeeping and Accounting
- Basic accounting
Business Equipment and Computer Applications
- Spreadsheet software
- Multi-line switchboard
- Computerized reservation system
- General office equipment
- Internet browser
- Basic computer skills (will train)
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