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Software Support Specialist

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Job Order #: 5578804

NOC: 6221
Employer Name:
Profit Systems Inc.
Posted Date:
21-Jul-2017
Location:
SASKATOON
 
# of Positions:
2
Employment Terms:
Full Time
Apply By:
21-Aug-2017
How to Apply?:
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Application Information

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Employer Name:
Profit Systems Inc.
Contact Name:
Maria Karys
Contact Phone:
306-975-3737
Contact Email:
resume@profitsystemsinc.com
Employer Website:
http://profitsystemsinc.com/


Description

About Us    
Since 1985, PSI has been developing software in Saskatoon, Saskatchewan, and selling it all over the world. In fact, the vast majority of our clients are international (U.S., U.K. and Australia). Our software products are EventPro, for event & venue management, and PMXpert, for preventive maintenance. Don't worry if you dont know much about events or preventive maintenance  we'll teach you what you need to know.

What You'll Be Doing
You will be responsible  for providing support for our software products from our head office in Saskatoon via telephone and GoToMeeting or RingCentral Meetings.
As a Software Support Specialist, you are a front-line representative of PSI. A successful support experience is important for establishing software use and retaining clients. You will work with our clients monitoring and guiding them through troubleshooting, How To, and technical support. This will involve developing excellent working relationships with clients as you help them determine what they want to achieve and  implement effective processes.

 

Skills and Abilities

Essential Skills
 - Problem solving
 - Computer use
Products/Services
 - Computer software

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