Job Order Detail

Description

We are currently seeking a Customer Service Representative (CSR) to identify and develop new business opportunities for the location while strengthening existing customer relationships through a high standard of customer service. The CSR will promote the benefits of P&Hs programs and services and provide producers with solutions for current and future business needs.

Duties and responsibilities include, but are not limited to:
    Prospecting and new business development
o    Generate profitable business agreements for the location and P&H at large
o    Work with producers to create viable solutions for their business needs
o    Identify and monitor reoccurrence of business needs to determine trends and rising business opportunities
o    Anticipate future business needs by using proactive measures.
    Fostering and developing customer relationships
o    Promote the programs and services offered by P&H in a manner that highlights the benefits to the producer
o    Maintain contact with customers and manage their needs
    Contributing to the success of the CI business
o    Assist with developing budgets, forecasts, and meeting inventory targets
o    Ensure constant communication with GM
o    Create customer plans, weekly sales plans and efficiently create new weekly call planners
o    Ensure contracts are compliant at all times
    Contracting all types of grain from farm customers in accordance with the business plan
    Work with other business areas and departments, as required.

Qualifications:
    Must currently hold or have the ability to achieve P.Ag or CCA certification
    Experience  in dealing with agricultural producers at increasing levels of responsibility
    Customer service and/or sales techniques and practices
    Thorough knowledge of the crops in the area along with experience in providing modern, effective crop protection solutions for the producers in the area
    Experience in fertilizer sales
    Experience in  grain contracting
    Valid drivers license