Job Order Detail

Description

We are currently seeking a Customer Service Representative (CSR) to identify and develop new business opportunities for the location while strengthening existing customer relationships through a high standard of customer service. The CSR will promote the benefits of P&Hs programs and services and provide producers with solutions for current and future business needs.

Duties and responsibilities include, but are not limited to:
    Prospecting and new business development
o    Generate profitable business agreements for the location and P&H at large
o    Work with producers to create viable solutions for their business needs
o    Identify and monitor reoccurrence of business needs to determine trends and rising business opportunities
o    Anticipate future business needs by using proactive measures
    Fostering and developing customer relationships
o    Promote the programs and services offered by P&H in a manner that highlights the benefits to the producer
o    Maintain contact with customers and manage their needs
    Grain marketing including the ability to match the requirements of the elevator to the stocks available on-farm in the market area
    Contracting all types of grain from farm customers in accordance with the business plan
    Work with other business areas and departments, including crop input sales as required.

Qualifications:
    Minimum 3 years experience in grain contracting/procurement
    Experience in dealing with agricultural producers at increasing levels of responsibility
    Customer service and sales experience
    Knowledge of the crops in the area along with experience in providing modern, effective crop protection solutions for the producers
    Experience with crop inputs would be considered an asset