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Supervise and co-ordinate sales staff and cashiers
Provide management with relevant sales and performance reports
Assign sales workers to duties and prepare work schedules
Sell and promote merchandise to customers
Resolve problems that arise, such as customer complaints and supply shortages
Maintain specified inventory and order product
Prepare reports regarding sales volumes, merchandising and personnel matters
Hire and train or arrange for the training of new sales staff
Develop strong relationships with local customers by uncovering their individual needs and providing effective solutions
Communicates with local partners when there are concerns our services
Essential Skills
- Reading text
- Writing
- Oral communication
- Working with others
- Problem solving
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
Additional Skills
- Prepare work schedules
- Order merchandise
- Hire and train or arrange for training of staff
Supervisory Experience
- Retail salespersons and sales clerks
- Grocery clerks and shelf stockers
- Cashiers
Specific Skills
- Supervise and co-ordinate sales staff and cashiers
- Sell merchandise
- Resolve customer complaints and supply shortages
- Prepare reports on sales volumes, merchandising and personnel matters
- Maintain specified inventory
- Authorize return of merchandise
- Assign sales workers to duties
Work Setting
- Retail establishment
Ability to Supervise
- 5 - 10 people
Work Conditions and Physical Capabilities
- Combination of sitting, standing, walking