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FRONT OFFICE STAFF OPPORTUNITY!
We are looking for an enthusiastic Front Office
Staff to join our team! This is a permanent Full Time Position. In a smoke free, scent free environment.
Quality Hearing Centre, located in North Battleford, SK, serves the needs of the hearing impaired and provides a better quality of life for our community. We have a unique patient base and think of them as family. We are in need of a full-time Front Office Staff team member.
The Front Office Staff is the first point of
contact for Patients. Responsibilities will
include:
Greeting patients
Scheduling appointments
Completing administrative tasks
Record keeping
Multi-tasking
Light Cleaning
We are seeking an individual who is personable and naturally friendly, bright and inquisitive, pays attention to detail and is an excellent communicator.
Qualifications:
A high school graduate. Prefer experience in administrative, accounting, sales or especially a customer oriented field or equivalent work experience.
Excellent interpersonal skills that allow effective working relationships with a diverse customer, colleague, and vendor population. This includes listening and problem solving skills.
Essential Skills
- Reading text
- Document use
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
Additional Skills
- Provide basic information to clients and the public
- Maintain records
- Data entry
Specific Skills
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Answer, screen and forward telephone calls
- Receive and issue payments
Work Setting
- Health services
Typing (Words Per Minute)
- 41 - 60 wpm
Security and Safety
- Criminal record check (abstract)
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Electronic mail
- Electronic scheduler
- Database software
- Internet browser
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