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Serve, take orders of food and beverages at the lounge
Mix alcoholic drinks
Ensure are is fully stocked with drinks, glasses, fruit and food
Describe menu items including daily specials for customers
Greet patrons, present menus, make recommendations/upsell
Address customer complaints or concerns
Clear and Clean bar area, washing dishes, tables, trays and chairs; adhere to hygiene standards and safety
Entertain and talk to customers, organize and help with special events.
Food and Beverage Serving Skills
- Advise on menu selections
- Serve food and beverages, formal or French service
- Serve food and beverages, general plate service
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Prepare and serve flambes and other specialties at customers' tables
- Describe menu items including daily specials for customers
Additional Skills
- Address customers' complaints or concerns
- Set tables
- Replace linen
- Replenish condiments and other supplies at tables and serving areas
- Load buspans and trays
- Enforce provincial/territorial liquor legislation and regulations
- Clear and clean tables, trays and chairs
- Balance cash and record sales
- Assist customers with special needs
- Customer service oriented
- Must be of legal age to mix and serve alcoholic beverages
Business Equipment and Computer Applications
- Point-of-sale system
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