Job Order Detail

Description

Reservations Agent Saskatoon SK

Transwest Air is currently looking for Reservation Agents to join its energetic and growing team in Saskatoon SK.

Responsibilities:

    Responsible for answering telephone calls and making passenger bookings in a timely and effective manner.
    Rearrange, cancel, add and cap flights as well as move passengers within computer system and notify the appropriate company personnel and passengers.
    Manage and respond to emails in a timely and professional manner.
    Ensure date entry in Skyline software program is accurate.
    Data verification of medical warrants within Skyline program and in accordance with Health Canada.
    Perform various office cleaning duties, such as keeping your work station clean and organized, taking out recycling, etc.
    Process purchase orders, bookings and incoming faxes
    Print load forecast sheets for pilots as needed.
    Check phone messages and provide a call back to customers.
    Resolve customer complaints in a professional manner.


Skill Requirements:

    Highly developed internal and external customer service skills complimented with telephone etiquette
    Must be willing to learn and comprehend numerous company manuals
    Ability to assess critical incidents and develop effective contingency plans
    Excellent organizational and time management skills
    Good analytical and decision making skills
    Computer proficiency
    Excellent oral and written communication skills

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

Transwestair.prevueaps.com/jobs/52873-27182.html