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Southeast Physiotherapy is looking for a Part-time Medical Receptionist to join our team! We are a well-established rehabilitation clinic that is in its seventh year of business with a large client base in Southeast Saskatchewan. We employ two physical therapists, one exercise therapist, one office manager, one administrative assistant (part-time) and one occupational tester. We have also hired another physical therapist who starts in November 2017.
RESPONSIBILITIES:
- Front reception- greeting clients, answering the phone, scheduling appointments, responding to e-mails, phone, and in-person enquiries
- Administration- accounts receivable, accounts payable, fax documents, scan documents into EMR, setup and invoice direct insurance billing, data entry, assist in marketing and promotion efforts
- Clinic cleaning- sweep, mop, vacuum as required, wash, dry, fold laundry, dishes, clean the bathrooms
- Assist therapists as required
QUALIFICATIONS/EXPERIENCE:
- Grade 12 High School Diploma
- Competent with Microsoft Suite Software, Gmail, Dropbox
- Office experience would be an asset but not required
- Advertising and marketing experience would be an asset but not required
MISSION STATEMENT:
Southeast Physiotherapy treats, educates, and empowers their clients to achieve optimal functioning in their daily lives.
CORE VALUES:
Teamwork, Collaboration, Expertise, Altruism, Quality, Value
** We stick by our Core Values. They are not just a list we put in a frame on the wall. We live by them and hold each other accountable to them. They guide our behaviours and decision-making each and every day.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
Additional Skills
- Provide basic information to clients and the public
- Order office supplies
- Maintain records
- Data entry
Specific Skills
- Send invoices
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
- Receive and issue payments
Work Setting
- Private sector
- Health services
Typing (Words Per Minute)
- 41 - 60 wpm
Work Conditions and Physical Capabilities
- Fast-paced environment
- Repetitive tasks
Business Equipment and Computer Applications
- Word processing software
- Switchboard 1-25 lines
- Spreadsheet software
- Electronic mail
- Electronic scheduler
- Database software
- Mac OS
- General office equipment
- Internet browser