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Under the direction of the Nursing Supervisor, the Unit Clerk provides reception and clerical support to the Nursing Department. He/she may also provide casual relief filing services to the Health Information Management Department and reception and clerical support to the Diagnostics Department. He/she may assist in maintaining staff schedules, adhering to collective bargaining agreements and may replace staff as required. This person will work closely with all departments of the All Nations Healing Hospital and First Nations Health Services to ensure/maintain a high quality of service delivery.
RESPONSIBILITIES:
Answering and directing incoming calls, receiving, admitting and assisting clients;
Accurate data input;
Monitors visitors and pages staff
Operation and maintenance of office equipment;
Maintaining filing systems and client records;
Maintenance of staff itineraries and attendance;
Process Physician Orders
Other general administrative duties.
QUALIFICATIONS REQUIRED:
Office Education Certificate
Medical Terminology Certificate
Interpersonal, organizational and communication skills
Ability to work independently
Dependability and demonstrated ability to work in a confidential environment;
Good working knowledge of various software programs (i.e. Word, Excel, Access);
Ability to learn new skills and to multitask;
Knowledge of First Nations culture and traditions.
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
Security and Safety
- Basic security clearance
- Criminal record check (abstract)
Keyboarding (Words Per Minute)
- 0 - 40 wpm
Business Equipment and Computer Applications
- MS Excel
- MS Word
- Electronic Mail
- General office equipment
- Internet browser
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