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Reliance Home Comfort is proud to be recognized by Waterstone Human Capital Ltd. as Canada's 10 Most Admired Corporate Cultures 2016!
Technical Training Assistance Program. We are proud to support our Team Members by offering tuition reimbursement and additional paid apprentice leave above employment insurance while they further their education. Join our team today!
Primary Mission: You will be responsible for creating a positive relationship with customers as you professionally install equipment in their homes.
Key Responsibilities:
Represent Reliance in a professional, courteous and customer service oriented manner on each and every call; you are a proud ambassador for our company.
Appliance installation, maintenance and repairs for residential customers in accordance with manufacturer specifications and local codes.
Correctly instruct customers on proper care and maintenance.
Explain the value of Reliances products, services and programs on every call.
Adhere to all safety rules and procedures.
Maintain up-to-date knowledge of all modern equipment and regulations.
Perform other duties as required by supervisor or designate.
Skills, Abilities and Experience:
Must have a valid Drivers License.
Be willing and able to work rotating shifts and standby duties as required.
Must be physically capable of performing all work required of this position, i.e. occasional lifting of 25 kg up to shoulder height, frequent bending, occasional squatting/kneeling, working inside and outside in all types of weather within environments that can be dusty and/or slippery.
Must be able to communicate clearly and effectively, both in written and verbal communications.
Must have strong interpersonal and problem solving skills.
Must have outstanding customer service skills.
Must be able to demonstrate ability to understand/learn new technologies (i.e. Electronics/electricity).
Maintain company vehicle to a clean and safe standard.