Job Order Detail

Description

The Northeast Regional Housing Authority (NERHA) is located in the communities of Creighton and Sandy Bay, and serves the surrounding communities. The NERHA is currently recruiting for a permanent full-time Tenant Relations Officer to join the Creighton office, with frequent travel between the two locations. If you have proven problem solving skills, work well in a team environment, and have a desire to provide the very best customer service in the community, we have a position that may be of interest to you!!

What youll do:
coordinate move-ins and move-outs;
manage housing applications, conduct income reviews, calculate rental fees, and collect rent;
monitor, maintain contact, and manage record keeping of current/former tenants;
explain leasing agreements and expectations of tenancy;
investigate lease violations; assist and perform procedures for tenant hearings in conjunction with the Office of the Residential Tenancies.

What were looking for:
exceptional customer relations skills, accurate data entry skills;
ability to problem solve, manage conflict and stressful situations;
ability to establish effective working relationships;
accountability and ownership of the role with demonstrated leadership and teamwork skills.

What youll need:
Minimum Grade 12 or equivalent with experience in a property management environment, OR an equivalent combination of education and experience. Post-secondary education in business administration, social services, or education would be considered an asset;
Respect for the diversity of others;
Valid Class 5 drivers license;
Ability to travel as required.