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Inland Steel Products Inc. is a founding member of the Canadian Association of Recycling Industries, and has been a leading-edge recycler for 50 years. Inland Steel utilizes the latest material handling technology to help contribute to a cleaner, healthier environment through recycling of steel and other scrap metal products.
Position Overview
Inland Steel Products Inc. is seeking a customer service representative that will serve as the link between customers and the company. This job is for someone who is friendly, courteous and strives for excellence in customer service.
Answer, screen, and direct incoming phone calls
Provide professional and efficient customer service
Welcome, direct, and pay customers
Ensure cleanliness and image of all customer areas meet company standards
Other duties as directed to create high value customer experiences
Qualifications
1. Experience in the customer service industry
2. Passion for working with a diverse customer base
3. Able to work in a fast-paced environment
4. Competent with technology (computers, office equipment, and software)
5. Great communication skills with excellent phone etiquette
6. Outgoing, positive, and contagious attitude
As a growing business, Inland Steel Products Inc. is looking for people with energy, drive, and a strong work ethic to contribute to the team.