Job Order Detail

Description

Are you ready for a new challenge?  The Ranch Ehrlo Society is looking for a motivated and skilled individual to join our team as an IT Analyst 1.  The IT Analyst 1 will provide helpdesk support to our employees for software applications, hardware problems, and network connectivity requests and problems.  The IT Analyst 1 will identify and resolve technical problems of varying complexities.  This is a full-time term opportunity for up to a year.

The Ranch Ehrlo Society is a non-profit organization and we are a highly specialized residential, family, and community-based agency that helps children, youth, adults, families, and communities.

Key Responsibilities:
Provide helpdesk support and remote access services support to our staff.
Analyze, troubleshoot, and resolve computer hardware, software, and network problems.
Install hardware and software, and address network connectivity requests across all sites of the Ranch.
Install computer equipment and phones and provide ongoing equipment support.
Support, analyze, and resolve technical problems related to a suite of applications which are used within the Ranch.  These include, Microsoft Deployment Kit, DeepFreeze Cloud, Symantec Enterprise, LogMeIn, Ultimate Time and Attendance, and Faronics InSight.
Assist in disaster recovery procedures for the restoration of services in the event of a disruption.
Provide coverage in other IT related areas as needed.

Candidates will have:
Certificate in Computer Sciences and/or a combination of other related hardware, help-desk, advance software, or applications training.
A minimum of 2 years related work experience.
Ability to research, analyze, and problem solve effectively.
Excellent communication and interpersonal skills
High attention to detail and accuracy.
Excellent time management and organizational skills.
The ability to travel and support the Ranchs sites in Pilot Butte/Regina area, Saskatoon area and Prince Albert area.