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Lone Star Hotel is currently seeking 2 full time Front Desk Agent.
Front Desk Agent position requires you to work independently while upholding the Heartland hospitality the Lone Star Hotel is known for. We are looking for someone who is detailed oriented, a problem solver, able to handle cash, has excellent communication skills and maintains a positive and professional demeanour while interacting with all manor of guests throughout the various stages of check ins and check out.
Location:
North Battleford, SK
Salary:
$14.00 / Hour for 40 Hours / Week
Vacancies:
2 Vacancy
Terms of employment:
Permanent, Full time
Language:
English
Essential Skills
- Document use
- Oral communication
- Working with others
- Problem solving
- Computer use
Transportation/Travel Information
- Own transportation
Specific Skills
- Take, cancel and change room reservations
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Process wake-up calls
- Perform light housekeeping and cleaning
- Investigate and resolve complaints and claims
- Balance cash and complete balance sheets, cash reports and related forms
- Arrange services required for guests with special needs
- Customer service oriented
- Clerical duties (i.e. faxing, filing, photocopying)
Work Setting
- Hotel
Work Location Information
- Urban area
Type of Bookkeeping and Accounting
- Cashiering
- Basic record keeping
- Basic bookkeeping
Business Equipment and Computer Applications
- Word processing software
- Multi-line switchboard
- Computerized bookkeeping systems
- Computerized reservation system
- Internet browser