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JOB SUMMARY
This is an exceptional time to join one of Canada's Best Managed Companies, located in Regina, SK! We are currently seeking an Experience Parts Advisor at Bennett Dunlop Ford. We offer outstanding leadership and support, within a culture that is distinctively people-focused. We offer an extended benefits program, and a matched pension program a definite rarity in our industry. Additionally, we are a 15-time recipient of Ford Canada's Diamond President's Award.
PARTS ADVISOR RESPONSIBILITIES
Service customers through walk in appointments, and over the phone interaction
Support Service Advisors, Technicians, and other employees with customer service
Determine parts required for diagnosed repair
Assist is quoting and ordering parts, and suggesting additional related items
Obtain authorization and payment for all orders, and notify customer when parts arrive
PARTS ADVISOR REQUIRMENTS
Parts experience is required, Ford parts experience is an asset
Complete Ford online training every quarter
Attend department information and training sessions, and off site sessions as assigned
Participate in Parts Apprenticeship program
COME SEE WHY ITS BETTER AT BENNETT
Our dedication to our employees means that we offer a unique environment focused on continuous development and training in leadership, and in the industry. This, coupled with a culture that encourages employee growth at all levels of the organization makes us one of Canada's Best Managed Companies, as recognized by the Canadian Automotive Dealer's Association. We're "Driving Change", and we want YOU to help us continue to be one of the best.
Essential Skills
- Computer use
Transportation/Travel Information
- Valid driver's licence
Parts Specialization
- Automotive
Specific Skills
- Advise on use and appropriateness of goods or parts
- Store items in warehouse, tool room or supply area
- Sell spare and replacement parts
- Process incoming requisitions
- Prepare requisition orders to replenish parts and supplies
- Maintain records on inventory control system
- Issue and distribute parts and supplies for internal use
- Answer customer inquiries
- Receive, unpack and sort incoming parts, supplies and materials
- Identify, label and catalogue items received
- Ship, deliver or pick up parts, products or equipment
- Prepare and track work orders
- Handle cash transactions
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
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