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Meet, greet, and seat guests as they enter the restaurant with warmth and enthusiasm. Operate a till, answer phones, take reservations and orders for takeout and delivery. Must be friendly, polite, sociable, bondable and assertive when necessary. Must be able to work various evenings and weekends.
Essential Skills
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Computer use
Work Setting
- Restaurant
Administrative and Supervisory Experience
- Perform opening and closing activities
- Balance and deposit cash
Business Equipment
- Electronic cash register
Host/Hostess Specific Skills
- Resolve customers' complaints
- Receive customers' reservations and assign tables
- Receive payments from customers
- Greet and seat customers
- Attend to customers with special needs
- Attend to seating arrangements for large groups
- Assist food and beverage servers when required
- Answer customers' questions regarding menu items and preparation methods