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Guest Service/Night Audit

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Job Order #: 5601603

Employer Name:
Comfort Inn
Posted Date:
05-Dec-2017
Location:
SWIFT CURRENT
 
# of Positions:
1
Employment Terms:
Full/Part Time
Experience:
No Experience
Apply By:
12-Dec-2017
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Comfort Inn

Employer Address:
 
1510 SOUTH SERVICE RD E.
SWIFT CURRENT,SK
CANADA
S9H3X6

Contact Name:
Joel Czekaj

Contact Phone:
306-778-3994

Contact Email:
gm.cn353@choicehotels.com

Employer Website:
www.swiftcurrrentcomfortinn.com



Description

Comfort Inn Swift Current has an opening for a Guest Service Representative. Benefits are included. Ideal candidates would possess good communication and interpersonal skills, computer literacy, problem solving skills and a good work ethic. Required duties are daily running of the front desk, answering switchboard phone, making reservations, aiding guests, light cleaning of lobby, operating a register and balancing daily work. Shift work and night audit shift are required.

 

Skills and Abilities

Work Setting
 - Hotel
Business Equipment and Computer Applications
 - Internet browser
 - General office equipment
 - Computerized reservation system
 - Multi-line switchboard
 - Spreadsheet software
 - Word processing software
Specific Skills
 - Follow emergency and safety procedures
 - Provide general information about points of interest in the area
 - Clerical duties (i.e. faxing, filing, photocopying)
 - Keyboarding
 - Customer service oriented
 - Work with minimal supervision
 - Balance cash and complete balance sheets, cash reports and related forms
 - Exchange foreign currency
 - Investigate and resolve complaints and claims
 - Process wake-up calls
 - Process telephone calls
 - Process guests' departures, calculate charges and receive payments
 - Process group arrivals and departures
 - Provide information on hotel facilities and services
 - Register arriving guests and assign rooms
 - Take, cancel and change room reservations
Essential Skills
 - Significant use of memory
 - Continuous learning
 - Computer use
 - Critical thinking
 - Decision making
 - Problem solving
 - Working with others
 - Oral communication
 - Writing
 - Numeracy
 - Document use
 - Reading text
Credentials (certificates, licences, memberships, courses, etc.)
 - Not required

 

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