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Quest Staffing Service, on behalf of our client, we are currently recruiting for an entry level dispatcher to join their team. To be considered for the position of dispatcher, successful candidate must have exceptional customer service, data entry.
Responsibilities to include however not limited to:
-accurately dispatching fleet to customer, -addressing customer questions, concerns,
-operating multiline phone system
Must have excellent English, written and verbal.
Experience would be an asset, however, will train for the right person.
Essential Skills
- Reading text
- Oral communication
- Working with others
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
Radio Operator Specific Skills
- Operate radio equipment
Additional Skills
- Maintain work records and logs
- Provide customer service
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
Dispatcher Specific Skills
- Operate computer-aided communications and dispatching equipment
- Dispatch personnel according to schedules and work orders
- Act as liaison between customers and drivers
Work Site Environment
- Non-smoking
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