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Customer Experience Manager

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Job Order #: 5601974

Employer Name:
Farm Credit Canada
Posted Date:
06-Dec-2017
Location:
REGINA
 
# of Positions:
1
Employment Terms:
Full Time
Length of Employment:
Permanent
Experience:
6-9 Years
Apply By:
20-Dec-2017
How to Apply?:
https://www.fcc-fac.ca/en/about- fcc/careers/current-opportunities/external- postings/227-1718.html

Application Information


Description

Job number: 227-17/18
Location: Regina, Saskatchewan
Closing date: December 20, 2017
Division: Operations
Language required: English
Term: Permanent

Passion for top service required
Manage the programs, processes and deliverables that support our customer experience principles. Youll lead the strategy from development through to implementation.

What you'll do:
Make certain related principles are applied consistently across the organization
Research and apply industry best practices
Ensure deliverables are designed with outside-in perspective
Collaborate with partners to develop and execute plans
Develop and implement annual customer experience communication plan

What we're looking for:
Strategic thinker passionate about the customer experience
Organizational pro and multi-tasker with keen attention to detail
Team player able to communicate clearly and concisely
Relationship-builder committed to supporting others

What you'll need:
Degree in finance, business or commerce and at least six years of related experience (or equivalent combination of education and experience)

Build a career with one of Canadas top employers
Thrive in an inclusive culture of teamwork, strong leadership and respect. Here, diverse people pull together to achieve goals that are challenging and rewarding. You can learn and grow in an environment of acceptance and accountability. Come meet FCC.

Does this sound like the workplace youre looking for? Visit fcc.ca/Careers to apply.

 

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