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Full Time Evening Front Desk Agent

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Job Order #: 5602403

NOC: 6435
Employer Name:
Days Inn
Posted Date:
11-Dec-2017
Location:
SASKATOON
 
# of Positions:
1
Employment Terms:
Full Time
Length of Employment:
Permanent
Education:
Grade 12
Experience:
0-6 Months
Apply By:
01-Jan-2018
How to Apply?:
This job is no longer taking applications

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Employer Name:
Days Inn
Employer Address:
 
2000 IDYLWYLD DR N
SASKATOON,SK
CANADA
S7L7M7
Contact Fax:
306-955-5115
Contact Email:
daysinnreservations@shaw.ca


Description

Days Inn Saskatoon is hiring a full time evening front desk agent. Duties include answering phones, making reservations, check ins and check outs, and handling all guest concerns in a professional and courteous manner. Must be reliable and have a strong work ethic.31 hrs per week. Shift is Friday-Tuesday starting at 3pm. Hotel experience with Opera property management system an asset but not required. Benefits and pension plan included.

No Phone Calls Please!!!

 

Skills and Abilities

Essential Skills
 - Reading text
 - Document use
 - Numeracy
 - Writing
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Critical thinking
 - Job task planning and organizing
 - Finding information
 - Computer use
 - Continuous learning
 - Significant use of memory
Transportation/Travel Information
 - Public transportation is available
Credentials (certificates, licences, memberships, courses, etc.)
 - Not required
Specific Skills
 - Take, cancel and change room reservations
 - Store and retrieve luggage
 - Register arriving guests and assign rooms
 - Provide information on hotel facilities and services
 - Process group arrivals and departures
 - Process guests' departures, calculate charges and receive payments
 - Process telephone calls
 - Maintain occupancy statistics
 - Investigate and resolve complaints and claims
 - Exchange foreign currency
 - Balance cash and complete balance sheets, cash reports and related forms
 - Arrange services required for guests with special needs
 - Work with minimal supervision
 - Customer service oriented
 - Keyboarding
 - Clerical duties (i.e. faxing, filing, photocopying)
 - Provide general information about points of interest in the area
 - Provide information about services available in the community
 - Follow emergency and safety procedures
Work Setting
 - Hotel
Security and Safety
 - Bondable
Type of Bookkeeping and Accounting
 - Cashiering
Business Equipment and Computer Applications
 - Word processing software
 - Multi-line switchboard
 - Database software
 - Computerized reservation system
 - Internet browser
 - Basic computer skills (will train)

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