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Thank you.
Required immediately.
Weekend auditor for a full service hotel.
Shifts are: Friday and Saturday, from 11:00pm until 7:00am.
May become fulltime for January and February.
Hotel front desk experience required.
Essential Skills
- Oral communication
- Decision making
- Critical thinking
- Computer use
Transportation/Travel Information
- Own transportation
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Specific Skills
- Take, cancel and change room reservations
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Process telephone calls
- Process wake-up calls
- Investigate and resolve complaints and claims
- Balance cash and complete balance sheets, cash reports and related forms
- Arrange services required for guests with special needs
- Work with minimal supervision
- Customer service oriented
- Provide general information about points of interest in the area
- Provide information about services available in the community
Work Setting
- Hotel
Business Equipment and Computer Applications
- Spreadsheet software
- Multi-line switchboard
- Computerized reservation system
- General office equipment
- Basic computer skills (will train)