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Customer Service Representative

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Job Order #: 5602912

NOC: 1453
Employer Name:
Fourth Avenue Dental
Posted Date:
13-Dec-2017
Location:
REGINA
 
# of Positions:
1
Employment Terms:
Full Time
Education:
Grade 12
Experience:
No Experience
Apply By:
15-Dec-2017
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Fourth Avenue Dental
Contact Name:
Sarah
Contact Email:
auradentalreginahr@hotmail.com


Description

We are seeking a customer service representative. Must have superb customer service skills. Insurance experience an asset. No phone calls please.

 

Skills and Abilities

Essential Skills
 - Reading text
 - Document use
 - Numeracy
 - Writing
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Critical thinking
 - Job task planning and organizing
 - Finding information
 - Computer use
 - Continuous learning
 - Significant use of memory
Specific Skills
 - Access and process information
 - Receive payments
 - Issue receipts and other forms
 - Explain the type and cost of services offered
 - Arrange for billing for services
 - Arrange for refunds and credits
 - Answer inquiries and provide information to customers
 - Perform general office duties
Work Setting
 - Health services
Work Conditions and Physical Capabilities
 - Work under pressure
 - Tight deadlines
 - Repetitive tasks
 - Attention to detail
Security and Safety
 - Bondable
 - Criminal record check (abstract)
Business Equipment and Computer Applications
 - Windows
 - Word processing software
 - Electronic mail
 - Electronic scheduler
 - General office equipment
 - Internet browser

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