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Actively promote the pharmacy within the community by encouraging a
positive profile through participation and leadership in community
business groups as well as initiatives focusing on Health and Wellness.
Demonstrate outstanding sales ability, leadership capabilities, and
contributes to the overall store concept by bringing plenty of energy,
enthusiasm, passion and strong communication skills.
Providing exceptional customer service to walk-in and regular
customers.
Manage staff and assign duties to all store employees.
Oversee recruitment, training, developing and motivating staff,
performance evaluations and disciplinary procedures where applicable.
Health and Wellness product knowledge, merchandising, loss
prevention, Health and Safety and exceptional Pharmacy/Patient Care.
Understand the market and determine customer demand in
community, which can increase potential sales.
Determine merchandise to be bought & sold. Also ensure prices are
changed as per strategy.
Ensure store is aesthetically clean and looks good.
Ensure that the store achieves and maintains budgeted sales, gross
profit, inventory targets, labour costs, loss prevention targets and
controllable store expenses.
Lead and inspire store staff to perform and resolve customer
complaint. Lead employees to respond to issues in a timely manner.
Participate and contribute actively in budget planning.