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The primary role of the Office Manager is clinic administration in a manner that promotes quality patient care and favorable working conditions while maintaining profitability and adhering to all applicable industry and government rules and regulations.
This position may require working a variety of days and hours, as well as training or cross training in other areas. Use of manual and computerized equipment required. Physical requirements include: walking, standing, lifting, carrying, bending, reaching and restraining.
Post secondary management studies or Animal Health Technology studies preferred.
Minimum 2 years experience in a veterinary clinic setting. Previous office management experience preferred.
Must be able to work in a team environment as well as work well independently. Must be self disciplined and have the initiative and foresight to complete tasks accurately and on a timely basis.Excellent communication, interpersonal and problem-solving skills. Good working knowledge of Microsoft office.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
- Own vehicle
- Valid driver's licence
Additional Skills
- Delegate work to office support staff
Specific Skills
- Establish work priorities
- Ensure procedures are followed
- Ensure deadlines are met
- Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets and parking
- Carry out administrative activities of establishment
- Co-ordinate and plan for maintenance and security services
- Prepare periodic and special reports, manuals and correspondence
- Review, evaluate and implement new administrative procedures
- Oversee and co-ordinate office administrative procedures
Work Setting
- Public sector
Work Location Information
- Urban area
Work Conditions and Physical Capabilities
- Fast-paced environment
- Tight deadlines
Security and Safety
- Bondable
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Electronic scheduler
- Database software
- Desktop publishing software
- General office equipment
- Human Resource software
- Inventory control software
- Internet browser
- Electronic mail
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