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Reports To: ReStore Manager/Assistant Manager
Position Type: Full Time (37.5 Hours / week)
Job Summary:
This position is responsible for processing and repairing appliances for sale in the ReStore.
Primary Responsibilities & Duties:
Responsibilities include, but are not limited to the following:
Ensuring that all donated appliances have been repaired, tested, cleaned and priced prior to going to the sales floor.
Responsible to maintain donation and appliance logs as required.
Provide appliance repair services in accordance with appliance warranty.
Maintain inventory of parts and order replacement parts as required.
Identify appliances for recycling.
Assisting the other ReStore staff as required during vacation, breaks, lunch time and when not busy.
Greeting customers and creating a comfortable environment for customers to experience what the ReStore has to offer.
Assist in providing a clean, safe environment including the identification and elimination of potential hazards.
Providing friendly and efficient telephone service.
Other tasks or duties are required by management.
The schedule for this position is Monday to Friday
Qualifications
Training and experience in appliance repair.
Certifications required to charge and discharge appliance gasses.
Knowledge of the mission for Habitat for Humanity Regina and the mandate of the ReStore
Exceptional customer service skills.
Ability to take direction and work effectively as part of a team.
Ability to apply basic mathematical concepts such as adding, subtraction, multiplying and dividing.
Ability to operate store equipment such as but not limited to, telephone, copiers, fax, till, labeling machine and computers.
Ability to work in both inside and outside environmental conditions.
Physical ability to move large, bulky or heavy merchandise.
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
- Appliance Repair Trade Certification
Additional Skills
- Prepare written estimates of repair costs
- Instruct apprentices
Type of Equipment Repair and Servicing
- Window air conditioners
- Small household appliances
- Power tools
- Large household appliances
- Electrical garden equipment
- Electrical lawn equipment
Specific Skills
- Repair electrical appliances and components
- Replace faulty components
- Refer to schematic drawings or product manuals to repair parts
- Diagnose faults, using testing devices
- Conduct voltage, resistance and other tests using electrical test equipment
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